// Automate
WhatsApp & Messaging Bots
WhatsApp has 2 billion users and the highest open rates of any channel. We build WhatsApp Business API bots that handle customer communication, send transactional messages, and automate support — at scale, on the platform your customers already use.
// Key benefits
What makes this service valuable
WhatsApp Business API
Official WhatsApp Business API via Meta Cloud API or BSP providers (Twilio, Gupshup, Wati) — compliant, scalable, and template-managed for transactional messaging.
Interactive message types
Buttons, list menus, quick replies, and media messages make WhatsApp bots more capable than text-only chatbots — guiding users through structured flows.
Multi-channel capability
WhatsApp bot logic implemented as channel-agnostic conversation flows that can be deployed across WhatsApp, SMS, and web chat from a single codebase.
// Details
Conversational commerce and support on WhatsApp
WhatsApp is the primary communication channel for hundreds of millions of users in India, Southeast Asia, and Africa. A well-implemented WhatsApp bot can handle order updates, support queries, appointment reminders, and payment confirmations at scale.
We implement WhatsApp bots through Meta Cloud API or approved BSP providers, design conversation flows that work within WhatsApp's UX constraints, and integrate with your backend systems for real-time data.
// What this includes
- Meta WhatsApp Business API setup
- Message template creation and approval
- Interactive message flows (buttons, lists)
- Media message handling
- Backend system integration
- Conversation history and CRM sync
- Opt-in/opt-out compliance management
// Deliverables
What you receive
Every engagement produces clear, documented deliverables. Here is exactly what is included in our whatsapp & messaging bots service.
- 01WhatsApp Business API setup and integration
- 02Conversation flow implementation
- 03Message template library
- 04Backend integration for dynamic data
- 05Opt-in management and compliance setup
- 06Analytics and conversation monitoring
// FAQ
Common questions about whatsapp & messaging bots
Do I need a WhatsApp Business API account to build a bot?+
Yes — WhatsApp bots require the WhatsApp Business API, which requires business verification through Meta. We guide you through the verification and account setup process as part of the engagement.
Can the WhatsApp bot handle payments?+
WhatsApp Pay is available in India. We can integrate payment flows that redirect to your payment gateway via link or use WhatsApp Pay where available.
Ready to get started with whatsapp & messaging bots?
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.