// Build
App Maintenance & Support
Mobile apps require continuous maintenance — annual OS updates break things, App Store policies change, devices evolve, and users find bugs. We provide structured maintenance retainers that keep your app healthy, compatible, and improving.
// Key benefits
What makes this service valuable
Annual OS compatibility
Apple and Google release major OS updates annually. We proactively test and update your app against beta releases, delivering compatibility updates before general release.
Proactive monitoring
Crash rates, ANR rates, and performance metrics are monitored continuously. We detect and triage issues before users report them — or App Stores demote your app.
Feature enhancement cadence
Maintenance retainers include a feature enhancement allocation — so your app continues to improve while staying stable and compatible.
// Details
Apps that stay healthy without your constant attention
An unmaintained mobile app has a predictable trajectory: OS updates break features, crash rates climb, App Store ratings fall, and eventually the app is removed from the store. Structured maintenance prevents this decline.
Our maintenance retainers cover: proactive OS compatibility testing, bug fix response within SLA, performance monitoring, dependency updates, and a monthly enhancement allocation to keep the app improving.
// What this includes
- iOS and Android OS compatibility testing (annual releases)
- Crash monitoring and SLA-based bug fix response
- Performance monitoring (crash rates, ANR, load times)
- SDK and dependency security updates
- App Store and Play Store policy compliance monitoring
- Monthly feature enhancement allocation
- Quarterly health report and roadmap review
// Deliverables
What you receive
Every engagement produces clear, documented deliverables. Here is exactly what is included in our app maintenance & support service.
- 01Monthly maintenance report with health metrics
- 02OS compatibility update deployments
- 03Bug fix releases within SLA response times
- 04Security and dependency update releases
- 05Quarterly app health review
- 06Feature enhancement releases (retainer allocation)
// FAQ
Common questions about app maintenance & support
What does a maintenance retainer cost?+
Retainer pricing depends on app complexity, platform count (iOS/Android/both), and response SLA requirements. We provide custom pricing after reviewing the codebase and your maintenance requirements.
Do you maintain apps you did not build?+
Yes — we take over maintenance of existing apps after a codebase review. We assess code quality, identify technical debt, and agree on the maintenance scope before starting.
What is the bug fix SLA?+
Our standard SLA is 4 business hours for critical issues (app crashes for majority of users), 24 hours for major issues (feature broken), and 5 business days for minor issues.
Ready to get started with app maintenance & support?
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.